Frequently Asked Questions
Scheduling an appointment with us is a breeze! Give us a ring by phone call or fill out our form here
We are fully insured for your safety and protection. If anything is broken or damaged during one of our services, you can file a claim.
Yes, you’ll need to provide the cleaning equipment and materials for your cleaner to use. This is because many clients have particular products which they prefer to be used in their home. We also like to prevent any cross contamination which could occur if equipment is used in multiple properties.
When life gets busy and unexpected plans come up, we’re just a phone call away for you to reschedule your service. We do recommend regular recurring cleans. This can be weekly, fortnightly or monthly. Let us know as soon as possible, and we’ll accommodate as best as we can.
Any items, such as toys, clothing, or personal possessions that may get in the way should be picked up and put in a safe place before we arrive. If you have any pets, finding a secure spot for them while we clean is also recommended to ensure a smooth and efficient cleaning process.
Let us know right away if anything was missed during a cleaning service, and we’ll make any wrongs right as quickly as possible.
We accept a variety of payment methods. For more information on how to pay for a service, contact us.
After scheduling a service, the allocated cleaner will contact you directly to make the arrangements.
